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Provider Opportunities

For Providers

Sacred Encounters

Every interaction will be experienced as a sacred encounter.

Our Value of Dignity calls for us to respect each person as an inherently valuable member of the human community and as a unique expression of life. We strive to do this by being mindful of the impact we can have on others with every action we take.

Every day throughout SJH, our employees, caregivers and volunteers create these sacred encounters with one another and with those who come to us for care.

The following resources are provided to assist our caregivers in having meaningful conversations with our patients living with serious illness.

The POLST Conversations:

Physician Orders for Life-Sustaining Treatment (POLST) is a physician order that outlines a plan of care reflecting a patient’s wishes concerning care at life’s end. The POLST form is voluntary and is intended to:

  • Help you and your patient discuss and develop plans to reflect his or her wishes
  • Assist physicians, nurses, healthcare facilities, and emergency personnel in honoring a person’s wishes for life-sustaining treatment

Have the POLST Conversation

Having a conversation with your seriously-ill patient about care at the end of their life is an important and necessary part of good medical care. For some providers, initiating the POLST conversation can be challenging. Daniel J. Kim, M.D. (link to his profile), at St Jude Medical Center (link) has shared a video with us that may assist clinicians in having these crucial conversations.

Advance care planning discussions are not a one-time event. These talks can occur several times over the course of treatment or several times during the aging process. POLST is making a difference. Studies have shown that among patients with POLST forms treatment preferences were respected 98% of the time, and no one received unwanted CPR, intubations, intensive care or feeding tubes (Coalition for Compassionate Care of California).

Resources to Assist with Billing CMS for Advance Care Planning

Make a Referral to the Center for Advance Care Planning & Advocacy

Free In Home Advance Care Planning Service for Your Patients

The Center for Advance Care Planning and Advocacy offers free home consultation to your patients to assist with advance care planning and the completion of an advance directive. These services are provided in both English and Spanish. The Center staff will upload the advance directive document directly to the patient's Touch Works Electronic Medical Record or the Provider Portal for your convenience.

You can refer a patient to the CACPA program through Touch Works, the Provider Portal or by calling 714-712-7050. There is no charge for our services.

By partnering with the Center, you can help ensure that your patients plan ahead and receive the right care at the right time.