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Provider Resources

Sacred Encounters

Every interaction will be experienced as a sacred encounter.

Our Value of Dignity calls for us to respect each person as an inherently valuable member of the human community and as a unique expression of life. We strive to do this by being mindful of the impact we can have on others with every action we take.

Every day throughout PSJH, our employees, caregivers and volunteers create these sacred encounters with one another and with those who come to us for care.

The following resources are provided to assist our caregivers in having meaningful conversations with our patients living with serious illness.

The POLST Conversation:

Physician Orders for Life-Sustaining Treatment (POLST) is a physician order that outlines a plan of care reflecting a patient’s wishes concerning care at life’s end. The POLST form is voluntary and is intended to:

  • Help you and your patient discuss and develop plans to reflect his or her wishes
  • Assist physicians, nurses, healthcare facilities, and emergency personnel in honoring a person’s wishes for life-sustaining treatment

For more information, please visit POLST for health care providers.

Have the POLST Conversation

Having a conversation with your seriously-ill patient about care at the end of their life is an important and necessary part of good medical care. For some providers, initiating the POLST conversation can be challenging. Daniel J. Kim, M.D., at St Jude Medical Center has shared a video with us that may assist clinicians in having these crucial conversations.

Advance care planning discussions are not a one-time event. These talks can occur several times over the course of treatment or several times during the aging process. POLST is making a difference. Studies have shown that among patients with POLST forms treatment preferences were respected 98% of the time, and no one received unwanted CPR, intubations, intensive care or feeding tubes (Coalition for Compassionate Care of California).

Advance Care Planning Resources for Providers

Advance Directive Forms

Go to step 4. COMPLETE section to choose from your state to view language options and download an advance directive

Our Direction of Care Booklet

Providence St. Joseph Health Direction of Care booklet:

Preparing your Patient and Family

References taken from

CCCC Decision Guides and Perinatal Palliative Care Birth

Decision Guides for Healthcare Providers: is an educational series designed by the Coalition for Compassionate Care of California (CCCC) that explains the complex topics of life-sustaining treatments, using consumer-friendly language with evidence-based information. Topics include: artificial hydration, cardiopulmonary resuscitation, mechanical ventilation, and tube feeding.They are available in English, Spanish, Chinese, Korean and Vietnamese