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Provider Resources

For Providers

Sacred Encounters

Every interaction will be experienced as a sacred encounter.

Our Value of Dignity calls for us to respect each person as an inherently valuable member of the human community and as a unique expression of life. We strive to do this by being mindful of the impact we can have on others with every action we take.

Every day throughout SJH, our employees, caregivers and volunteers create these sacred encounters with one another and with those who come to us for care.

The following resources are provided to assist our caregivers in having meaningful conversations with our patients living with serious illness.

The POLST Conversation:

Physician Orders for Life-Sustaining Treatment (POLST) is a physician order that outlines a plan of care reflecting a patient’s wishes concerning care at life’s end. The POLST form is voluntary and is intended to:

  • Help you and your patient discuss and develop plans to reflect his or her wishes
  • Assist physicians, nurses, healthcare facilities, and emergency personnel in honoring a person’s wishes for life-sustaining treatment

For more information, please visit POLST for health care providers.

Have the POLST Conversation

Having a conversation with your seriously-ill patient about care at the end of their life is an important and necessary part of good medical care. For some providers, initiating the POLST conversation can be challenging. Daniel J. Kim, M.D., at St Jude Medical Center has shared a video with us that may assist clinicians in having these crucial conversations.

Advance care planning discussions are not a one-time event. These talks can occur several times over the course of treatment or several times during the aging process. POLST is making a difference. Studies have shown that among patients with POLST forms treatment preferences were respected 98% of the time, and no one received unwanted CPR, intubations, intensive care or feeding tubes (Coalition for Compassionate Care of California).

Resources to Assist with Billing CMS for Advance Care Planning

Make a Referral to the Center for Advance Care Planning & Advocacy

Free In Home Advance Care Planning Service for Your Patients

The Center for Advance Care Planning and Advocacy offers free home consultation to your patients to assist with advance care planning and the completion of an advance directive. These services are provided in both English and Spanish. The Center staff will upload the advance directive document directly to the patient's Touch Works Electronic Medical Record or the Provider Portal for your convenience.

You can refer a patient to the CACPA program through Touch Works, the Provider Portal or by calling 714-712-7050. There is no charge for our services.

By partnering with the Center, you can help ensure that your patients plan ahead and receive the right care at the right time.

What Does St. Joseph Health Mission and Values Say About Physician Assisted Suicide or Aid in Dying?

SJH provides end-of-life care that supports the physical, emotional, social and spiritual needs of the patient and their family. This end-of-life care is grounded in the values of respecting the sacredness of life, providing compassionate care to dying and vulnerable persons, and respecting the integrity of health care providers. St. Joseph Health believes that compassionate, end-of-life care should neither prolong nor hasten the natural dying process. Click here to read more

Advance Care Planning Resources for Providers

Preparing your Patient and Family

References taken from

Our Direction of Care

St. Joseph Healh Direction of Care tool:

St. Joseph Perinatal Palliative Care Birthing Plan

St. Joseph Perinatal Palliative Care Birthing Plan

CCCC Decision Guides and Perinatal Palliative Care Birth

Decision Guides for Healthcare Providers: is an educational series designed by the Coalition for Compassionate Care of California (CCCC) that explains the complex topics of life-sustaining treatments, using consumer-friendly language with evidence-based information. Topics include: artificial hydration, cardiopulmonary resuscitation, mechanical ventilation, and tube feeding.They are available in English, Spanish, Chinese, Korean and Vietnamese